INES Video Service model variants
Cabin model INES.cube
Modern cube design with reversible access
Acoustically optimized open cabin with variable entrance sides.
Three size variants (S/M/L).
Floor area M: 190 x 165 cm.
Indirect LED lighting.
Incl.
Complete technical equipment with 32″ touchscreen for personal video service with document transfer or avatar use.
Flexible interior and exterior design incl.
Acoustic carpeting.
(Example image: View may change due to newer technology!)
Cabin model INES.square
4-corner cube with discreet interior
Acoustically optimized open cabin on stainless steel base with 40 cm floor clearance on 220 x 220 cm floor area.
Entrance variant optionally on the left or right.
Integrated LED lighting.
Incl.
Complete technical equipment with 32″ touchscreen for personal video service with document transmission.
Flexible interior and exterior design incl.
Acoustic carpeting.
(Example image: View may change due to newer technology!)
Cabin model INES.cell
Closed cabin with stepless access, fixed side glass element and self-closing glass door for maximum transparency and discretion in a small space.
Fabric-covered outer surface with acoustically optimized inner walls.
Integrated LED lighting and ventilation.
Floor area: 150 x 105 cm.
Incl.
Complete technical equipment with 32″ touchscreen for personal video service with document transmission.
Design can be customized.
(Example image: View may change due to newer technology!)
Terminal model INES.term
Self-standing terminal suitable for open spaces in customer service or reception areas.
Acoustically optimized enclosure with customer service table.
Incl.
Complete technical equipment with 32″ touchscreen for personal video service with document transmission.
Customizable design.
(Example image: View may change due to newer technology!)
Terminal model INES.wall
erminal unit with customer operating surface for wall mounting in existing rooms.
Incl.
Complete technical equipment with 32″ touchscreen for personal video service with document transfer.
Without substructure also suitable for equipping consultation rooms for video consultation.
(Example image: View may change due to newer technology!)
*All prices net plus
statutory value added tax.
Individual design at extra charge.
Status 09/2024
INES video service model & price overview
Video workstation: INES.ksc
Technical equipment for video workstation in the customer service center
- Branded all-in-one touch PC
- 4K webcam with tripod
- Screen sharing kit
- Pre-configuration
Production costs are non-recurring:
Transport, assembly and technical installation per cabin: flat rate € 2,600.00
Transport, assembly and technical installation per terminal: flat rate € 2,000.00
Installation, commissioning of KSC video workstations per workstation: flat rate € 600.00
Project costs are mandatory:
Project support for 4 months incl.
Project plan, kick-off workshop, site inspection, production management, site planning, funding support: flat rate € 12,800.00
+ per location Funding support, etc. Lump sum € 2.600,00
Software costs (SaaS):
Onboarding: Cloud client setup for each company:
one-off € 11,900.00
"Kiosk" license for connection and operation per cabin/terminal: monthly* € 350.00
"Agent" license for use of the KSC dashboard per employee:
monthly* € 70,00
*Billing takes place annually as an annual license in advance.
Term 36 months
Support & monitoring monthly (LZ 36 months)
Service fee for remote hotline support and ongoing updates and monitoring of the cabins/terminals: monthly** 15% of the license costs - min.
€ 600.00 per month
Service fee for hardware (cabins/terminals and hardware: 10% of cabin/terminal costs per year **)
**Billing takes place annually in advance.
Term 36 months
Training costs
KSC workshop "INES Video Service" application and preparation (1 day): € 2,500.00
KSC-Training & Live-Coaching "Video Consulting" per day incl.
Travel expenses: € 1.900,00
Branch training & live coaching "Customer enthusiasm for INES" per day incl.
RK: € 1.900,00
Software training for users and administrators incl.
Use of video tutorials on site incl.
Travel expenses or online: € 2,800.00
Optional services on request
– Spatial concept development for locations
– Acoustic partition walls and rear walls for KSC video workstations
– Marketing support and video film production
All prices net plus
plus statutory value added tax.
Status 09/2024
