Multifunctional and intelligent electronic letterbox.
Do you still open a letterbox or transfer box in every branch every day and prepare the documents for the courier service? Yes? – You don’t have to!
Many banks are already leaving all this out because customers are doing it all for themselves with EMIL.
EMIL digitizes your paper-based incoming mail by inserting the customer. It scans the various mail items and forms double-sided up to A4 format and sends them to the correct processing point. Depending on the development status of your existing mail distribution system, you can quickly transition to fully automated, digitized processing.
EMIL registers all document submissions in an audit-proof manner with date, time and location and prevents execution deadlines from being missed.
Costs for courier trips and emptying letterboxes are reduced by 80%!
EMIL: Digitization made simple.
Letters, forms, bank transfers or check deposits – all need to be emptied daily in order to meet execution deadlines and quality standards. This costs time and money. Time that employees could often invest much better in advising customers and money that they have to spend on courier trips and logistics – regardless of whether there is a lot or little mail.
In future, EMIL will take care of all this for you and transfer the scanning task to the customer – without the customer feeling that this is work, as they simply drop their mail in the letterbox as usual.
EMIL e-Mailbox system variants:
EMIL Full-Service" system
EMIL e-letterbox with integrated ScanClient application PETRA for processing and distributing documents to various recipients and processors by our service provider IP systems. Operating service for monitoring and update service
EMIL Neutral ScanClient" system
EMIL e-letterbox with neutral ScanClient locally or on the server with provision of documents for collection by external service providers. Optional operating service for monitoring and update service
EMIL Full-Service
With this variant, our solution takes over all tasks as a full service through our software and service partner IP Systeme, from receipt of the documents to preparation and distribution of the documents to service providers or your recipients. Auch das Monitoring der Geräte ist voll integriert. Also ein “rundum Sorglospaket” – plug & play sofort startklar.
The operating system is the ipsYdion PETRA application specially developed for EMIL by IP Systeme.
In the basic version PETRA S, the application collects all documents and mails them to a predefined recipient address. We recommend PETRA M, where you can already sort the documents individually and assign them to several recipients. The solution is a browser-based web application – no software installation is required on your premises .
Die Bearbeitung findet in einem gesicherten und zertifizierten Bankenrechenzentrum der Firma IP Systeme statt,
The basic version already includes type correction and separation of payment transaction documents from normal documents, as well as sheet rotation, allocation and sequence positioning. Billing is based on the number of documents and without fixed costs. The contractual partner is IP Systeme GmbH & Co KG.
ipsYdion PETRA is the perfect solution for simple but very effective workflow control for all companies that have not yet installed digital mail distribution. The specialists at IP Systeme can provide advice on this. Of course, EMIL can also be docked onto most existing DMS systems.
With the outsourced operating service, IP Systeme takes over the ongoing monitoring of the EMIL installations and the update service. For a low monthly fee, you save yourself the need to tie up internal resources and undergo time-consuming technical training.
EMIL Neutral ScanClient
You already have service providers who handle your document processing or ensure preparation and distribution. Then the variant with a “neutral” ScanClient is suitable for you.
Here, the intelligent ScanClient EBK saves the document images as scan files on a pre-named file location.
Either locally on the device PC for standalone solutions (EBK.local) or in the network in the EBK.network version.
The document files can then be collected and processed from there by third-party service providers such as software companies or document processors. Operational service for monitoring and update service can either continue to be provided by our partner IP Systeme or by one of the existing third-party partners.
EMIL e-Mailbox model variants:
EMIL Stand" model
Self-standing device for free-standing installation in foyers or interior spaces; floor anchoring via drilling or gluing
EMIL wall" model
Installation in wall opening to secured rear room without taking up space indoors.
EMIL free-standing appliance
The EMIL e-letterbox “Stand” consists of a sheet steel chassis with front operation, door incl. security shackle lock and exchangeable large drop box for up to 1,500 documents.
security padlock and exchangeable large drop box for up to 1,500 documents. A high-performance multifunction scanner allows all receipt formats up to A4 to be scanned on both sides in a single, audit-proof operation.Voice prompts alert customers to possible operating errors. Individual lettering and colors from the RAL palette are possible.
Delivery can be made either with or without a control PC. It is possible to use your own PCs in accordance with the requirement details.
EMIL wall installation
The EMIL e-letterbox “Wall” has been developed for space-saving installation as a wall opening in a secure rear room. Existing outlets from manual letter mail systems or self-service devices can often be used.
The device consists only of the technical upper part with frame front part for installation in wall openings. Documents are discharged freely in the room into a collection container provided. The room must be secured against unauthorized access. All technical functions are identical to the free-standing unit.
EMIL - Easy to install.
Easy to handle.
Our services for you:
Consulting
Project support
Operation
Assembly
Service
Marketing support
Employee training
Optional services
EMIL - key facts
214
EMIL e-Mailbox
In operation or project status with our customers
5,350
Uses/day
Voucher insertions and processing
100 %
Satisfaction
Customer satisfaction
with EMIL e-letterboxes
5 reasons for EMIL e-Mailbox:
Staying present on site
The branch remains the anchor point for customers and local businesses.
The EMIL e-letterbox serves as a digitalization point in the branch for customers without technical affinity in a familiar, secure environment.
In conjunction with our INES video service , you can offer comprehensive, personalized and holistic customer service without the need for complex cost structures.
EMIL and INES make it possible for you to have a branch with no staff and personal service.
More service for the customer
With the EMIL e-letterbox, you simplify your customers’ points of contact and speed up the delivery of mail and receipts.
The secure and confirmed submission of documents and receipts increases service quality and customer satisfaction. Voice control provides the customer with interactive support.
Receipt is possible for customers 24 hours a day, 7 days a week and you control yourself at what times and by what deadlines you would like to have the documents.
Strengthen customer loyalty
A bank or service provider should be where the customer is. EMIL e-Mailbox maintains this physical proximity to people at their usual locations, thereby strengthening trust and customer loyalty.
Work more efficiently
Documents are digitized directly upon receipt by the customer. The documents are continuously forwarded to the processing points, so there are no more peak loads at critical processing times. You increase process speed through electronic forwarding and processing. The documents are received in an audit-proof manner – documented by the date, place and time of receipt.
You save courier trips and external logistics costs, as well as the working time of employees for emptying letterboxes and transfer boxes and for the subsequent central mail distribution.
Simply use the technology
Technology should first and foremost be useful to people.
Our EMIL e-letterbox uses state-of-the-art technology to make life easier. It makes it easy for you to receive customer mail digitally. High security standards and independence from complex central software solutions make it suitable for use in all environments. Installing EMIL is as easy as hanging up a letterbox. Plug & play – all you need is a power socket and access to the Internet.
With the integrated ipsYdion PETRA application from IP Systeme, you can use the e-letterbox as the start of your digital mail acceptance and distribution without having to start lengthy process and document analyses or software projects beforehand.
Want to know more about EMIL?
vidone: Solutions for more efficiency in incoming mail and customer service.
Everyone is talking about digitalization. EMIL is digitalization – without you even noticing it. Most customers or employees are not afraid of technology, but of complicated applications. EMIL e-Mailbox works without the customer needing any technical knowledge – that makes all the difference.
How can you increase the acceptance of EMIL among customers and employees?
Which existing work steps and logistics processes will be replaced by EMIL?
What is the best location for EMIL?
How do you combine INES and EMIL to maximize efficiency in your store operations?
– Get in touch with us.
