FAQ EMIL e-letterbox.

How does the customer recognize when a document has not been accepted?

EMIL has two illuminated signals directly above the import slot: a tick and a cross.
If the red cross lights up, the imported document could not be accepted.

Can EMIL e-Mailbox also be operated with our own service providers?

YES.
Due to the great demand from banks, savings banks and their service providers, vidone and its partners have further developed the EMIL e-Mailbox.
In addition to the proven holistic system solution with integrated document typing and distribution by our partner IP-Systeme, EMIL is now also available in a version with a neutral scan client.
This enables EMIL to make the receipts available for further processing by your existing service providers, provided that the respective software providers or ZV service providers want to take over and process the receipt scans from EMIL.
This version of EMIL can be used locally as a stand-alone device or integrated into an existing network.

Is the EMIL e-Mailbox also available for installation in a wall?

YES.
From February 2021, our EMIL e-letterbox will also be available as a wall-mounted version.
Less space and more cost-effective.
Installation must take place through a wall in an access-protected room, as the documents are dropped outside into a drop box provided.

What does EMIL stand for?

Electronic Multi Intelligent Letterbox – The multifunctional intelligent letterbox!

Where can EMIL be used?

EMIL e-Mailbox is suitable for all companies that want to receive mail or documents from customers or employees on site without having to pay for expensive courier and logistics costs.
It is currently being used in branches of banks and savings banks.
We are currently in the process of clarifying with interested parties from industry and the transportation sector.

Which components make up EMIL?

EMIL e-Mailbox is available as an integrated full-service solution.
The system then consists of

  • EMIL e-Mailbox device
  • Operating service via the ipsYdion PETRA application for preparing and distributing documents to recipients incl.
    Operating service for monitoring and update service by IP Systeme

or new as a pure device solution for providing documents to other service providers or processors.
The system then consists of

  • EMIL e-Mailbox device
  • neutral ScanClient EKB in the Local or Network versions.

EMIL - Easy to install.
Easy to handle.

EMIL makes it easy for you to receive customer mail digitally. The digitalization of incoming mail directly by the customer eliminates the need to empty letterboxes every day. This innovation combines tradition with modernity: it maintains a local presence for customers, who can still hand in their paper-based mail and submissions such as forms, transfers, cheques or letters at any branch.
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Plug & Play solution.

EMIL product brochure.
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